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Learning Objectives
Learning
Objectives - Sections 1 and 2
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Understanding
Audit Code of Conduct
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Understanding
the Quality Management System
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Understanding
Documentation
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Understanding
key vocabulary (ISO 9000:2000)
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Understanding
the Quality Management Process Model
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Understanding
Customer Focus, Continual Improvement
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Understanding
Corrective Action, Preventive Action
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Understanding
Quality Objectives and Targets
Learning
Objectives - Sections 3 and 4
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Understanding
why audits are conducted
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Understanding
the audit life cycle
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Developing
Audit Programmes
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Conducting
a Document Review
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Developing
Audit Plans
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Preparing
Audit Checklists
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Understanding
Resource Planning
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Contacting
the Auditee
Learning
Objectives Sections 5, 6, 7
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Conducting
Opening Meetings
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Interviewing
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Gathering
Audit Evidence
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Conducting
Closing Meetings
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Writing
Audit Reports
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Conducting
Follow-up Reviews of Corrective Action
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Examining
Audit Findings
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