Section
0
Brief
History of Ashbrooke
Ashbrooke’s
Auditor Training Syllabus
Quality Management Systems Auditor / Lead Auditor Training Course
Internal
QMS Auditor Training Course
ISO
9000:2000 Series Foundation Training Course
Audit
Management & Team Leadership Training Course
ISO / IEC 17025:2005 Foundation Training Course
Designing
the Quality Management System to ISO 9001:2008
Section
1
Course
Programme
Course
Learning Objectives
Reference
Documents
Delegate
Responsibilities
Delegate
Assessment
Code
of Conduct
Guidelines
for Auditors
General
Knowledge
and Skills
Personal
Attributes
Education,
Work Experience, Auditor Training and Audit Experience
Maintenance
and Improvement of Competence
IRCA’s
Role with Internal Auditors
Education
Work
Experience
Auditor
Training
Auditing
Experience
Re-certification
General
Certification Information
Section
2
Quality
Management System
QMS
Structure
Processed
Based Management Systems
Documents
Managing
Documentation
Documents
Records
Key
Vocabulary
ISO
9001:2000 Series - Purpose and Structure
Quality
Management Process Model
Principles
of Continual Improvement
Supplier
- Customer Relationship
Customer
Satisfaction
Continual
Improvement
Total
Excellence
Customer
Focus
Corrective
and Preventive Action
Quality
Objectives and Targets
Section
3
Why
Audit?
Internal
Audit Cycle
Section
4
Internal
Audit Programme
Preparing
the Audit Plan
Document
Review
Resource
Planning
Preparing
Checklists
Pre-Audit
Contact
Section
5
Opening
Meeting
The
Interview
Gathering
Audit Evidence
Auditing
Different Types of Systems and Processes
Closing
Meeting
Section
6
Writing
Audit Reports
Audit
Reports
Audit
Evidence
Corrective
Action
Opportunities
for Improvement
Example
Audit Report
Section
7
Close-out
of Audit Findings
Understanding
Root Cause
Corrective
Action Effectiveness
Management
Review
Development
of Planned Audit Programmes Based on Audit Findings
Standards
ISO
9001:2008
