Ashbrooke Quality Assurance International Limited

Internal QMS Auditor Training Course

      

    

 

Questionnaire No. 3

General Knowledge Review

  Questionnaire for Sections 5, 6 and 7

 

Click the T (True) or F (False) indicating the correct answer.  For the solutions, click Solutions

  1.

Management Review activities are held by Top Management to confirm the continuing suitability, adequacy and effectiveness of the Quality Management System.

  T / F

  2.

The Opening Meeting is conducted as a process of discovery.

  T / F

  3.

When considering audit frequencies, consider the risk of failure to the process, product, organization and the customer.

  T / F

  4.

It is essential to present the Audit Team’s recommendations and conclusions from the investigation during the Closing Meeting.

  T / F

  5.

Debriefing the Audit Team’s members furthers the spirit of continual improvement of the audit process, itself. 

  T / F

  6.

Informing the auditee the methods of procedures that the auditors will take during their investigation is not a good idea as it could skew the results. 

  T / F

  7.

Guides are only required during an audit when the auditors are not familiar with the organization’s facilities.

  T / F

  8.

Match emotion with emotion ... if the auditee is aggressive, the auditor must be aggressive.

  T / F

  9.

Identifying nonconformances at the point of discovery is important as the condition may change later.

  T / F

  10.

The audit team is required to retain one copy (uncontrolled) of the QMS for its records.

  T / F

  11.

The Audit Report is prepared under the direction of the Team Leader.

  T / F

  12.

It is the responsibility of the Team Leader to ensure the overall accuracy and completeness of the report. 

  T / F

  13.

All audit team members are required to sign the Audit Report.

  T / F

  14.

Audit Reports summarize the events of the audit activities. 

  T / F

  15.

Auditing is a sampling of the Quality Management System.

  T / F

  16.

There are two types of corrective actions: procedure and performance.

  T / F

  17.

Record only the nonconformances found as the Audit Report is used as a tool for affecting corrective action activities. 

  T / F

  18.

Process mapping is a method by which an auditor plans to conduct the investigation through the organization’s various processes.

  T / F

  19.

Auditing by process helps the auditor to understand how the Quality Management System has been developed and implemented to improve the organization’s overall performance. 

  T / F

  20.

Nonconformance Reports must clearly describe the findings in terms of the observation and specific requirement.

  T / F

  21.

Audit evidence is recorded onto the Audit Report in such a manner so that it is clear precisely what was reviewed and what decisions were made around it.

  T / F

  22.

Internal auditors do not require holding Opening and Closing Meetings as everybody already knows everybody and everybody knows what internal audits are all about.

  T / F

  23.

Root cause knowledge of an event is not required for corrective actions resulting from internal audit investigations.

  T / F

  24.

Guides have no function in internal auditing.

  T / F

  25.

Internal auditing requires 100% review of process records; external auditors are permitted to sample records.

  T / F

  26.

It is important to preserve the integrity of the audit; therefore, do not share the checklist prepared for the audit with the auditee until AFTER the investigation is complete.

  T / F

  27.

The audit process is stressful for all; therefore, it’s essential to keep the discussions and information sharing to a minimum.

  T / F

  28.

Audit by process, not procedure.

  T / F

  29.

Internal auditors do not interview their peers; they simply need to understand where everything is and go for it.

  T / F

  30.

The best place to prepare the Audit Report is back at your own desk.

  T / F

  31.

Audit the organization by its processes.

  T / F

  32.

Audits are conducted to determine the degree of conformity to requirements.

  T / F

  33.

One of the roles of an internal auditor is to determine those who are responsible for any failings identified during the investigation.

  T / F

  34.

Internal auditors are active contributors to the organization’s overall process of self-awareness and continual improvement.

  T / F

  35.

Opportunities for improvement arise whenever there is imminent risk of failure to the process.

  T / F