Questionnaire
No. 3
General
Knowledge Review
Questionnaire
for
Sections 5, 6 and 7
Click
the
T (True) or F (False) indicating the correct answer. For the solutions,
click
Solutions
1.
|
Management
Review activities are held by Top Management to confirm the continuing
suitability, adequacy and effectiveness of the Quality Management
System.
|
T
/ F
|
2.
|
The
Opening Meeting is conducted as a process of discovery.
|
T
/ F
|
3.
|
When
considering audit frequencies, consider the risk of failure to the
process, product, organization and the customer.
|
T
/ F
|
4.
|
It
is essential to present the Audit Team’s recommendations and
conclusions from the investigation during the Closing Meeting.
|
T
/ F
|
5.
|
Debriefing
the Audit Team’s members furthers the spirit of continual improvement
of the audit process, itself.
|
T
/ F
|
6.
|
Informing
the auditee the methods of procedures that the auditors will take during
their investigation is not a good idea as it could skew the results.
|
T
/ F
|
7.
|
Guides
are only required during an audit when the auditors are not familiar
with the organization’s facilities.
|
T
/ F
|
8.
|
Match
emotion with emotion ... if the auditee is aggressive, the auditor must
be aggressive.
|
T
/ F
|
9.
|
Identifying
nonconformances at the point of discovery is important as the condition
may change later.
|
T
/ F
|
10.
|
The
audit team is required to retain one copy (uncontrolled) of the QMS for
its records.
|
T
/ F
|
11.
|
The
Audit Report is prepared under the direction of the Team Leader.
|
T
/ F
|
12.
|
It
is the responsibility of the Team Leader to ensure the overall accuracy
and completeness of the report.
|
T
/ F
|
13.
|
All
audit team members are required to sign the Audit Report.
|
T
/ F
|
14.
|
Audit
Reports summarize the events of the audit activities.
|
T
/ F
|
15.
|
Auditing
is a sampling of the Quality Management System.
|
T
/ F
|
16.
|
There
are two types of corrective actions: procedure and performance.
|
T
/ F
|
17.
|
Record
only the nonconformances found as the Audit Report is used as a tool for
affecting corrective action activities.
|
T
/ F
|
18.
|
Process
mapping is a method by which an auditor plans to conduct the
investigation through the organization’s various processes.
|
T
/ F
|
19.
|
Auditing
by process helps the auditor to understand how the Quality Management
System has been developed and implemented to improve the
organization’s overall performance.
|
T
/ F
|
20.
|
Nonconformance
Reports must clearly describe the findings in terms of the observation
and specific requirement.
|
T
/ F
|
21.
|
Audit
evidence is recorded onto the Audit Report in such a manner so that it
is clear precisely what was reviewed and what decisions were made around
it.
|
T
/ F
|
22.
|
Internal
auditors do not require holding Opening and Closing Meetings as
everybody already knows everybody and everybody knows what internal
audits are all about.
|
T
/ F
|
23.
|
Root
cause knowledge of an event is not required for corrective actions
resulting from internal audit investigations.
|
T
/ F
|
24.
|
Guides
have no function in internal auditing.
|
T
/ F
|
25.
|
Internal
auditing requires 100% review of process records; external auditors are
permitted to sample records.
|
T
/ F
|
26.
|
It
is important to preserve the integrity of the audit; therefore, do not
share the checklist prepared for the audit with the auditee until AFTER
the investigation is complete.
|
T
/ F
|
27.
|
The
audit process is stressful for all; therefore, it’s essential to keep
the discussions and information sharing to a minimum.
|
T
/ F
|
28.
|
Audit
by process, not procedure.
|
T
/ F
|
29.
|
Internal
auditors do not interview their peers; they simply need to understand
where everything is and go for it.
|
T
/ F
|
30.
|
The
best place to prepare the Audit Report is back at your own desk.
|
T
/ F
|
31.
|
Audit
the organization by its processes.
|
T
/ F
|
32.
|
Audits
are conducted to determine the degree of conformity to requirements.
|
T
/ F
|
33.
|
One
of the roles of an internal auditor is to determine those who are
responsible for any failings identified during the investigation.
|
T
/ F
|
34.
|
Internal
auditors are active contributors to the organization’s overall process
of self-awareness and continual improvement.
|
T
/ F
|
35.
|
Opportunities
for improvement arise whenever there is imminent risk of failure to the
process.
|
T
/ F
|
|